Terms & Conditions

Last updated: 15 October 2026

These Terms & Conditions govern your use of this website, registration for webinars and events, access to free resources, and other general services provided by Neil Kelders.

By using this website, registering for an event, downloading a resource or otherwise engaging with these services, you agree to these Terms & Conditions.

1. About these services

This website and related services are operated by:

Neil Kelders
Sole Trader
Ireland

Contact: [email protected]

Privacy enquiries: [email protected]

2. Educational and informational purpose

The content provided through this website, webinars, talks, resources and related communications is intended for educational and informational purposes.

Neil Kelders draws on lived experience, coaching experience, speaking and facilitation work.

The content is not intended to replace medical, psychiatric, psychological or other professional healthcare advice, diagnosis or treatment.

If you are concerned about your own mental health or the mental health of someone else, you should seek appropriate professional support.

If you or someone else is in immediate danger or crisis, contact the relevant emergency or crisis service in your location.

3. Webinar and event registration

When you register for a webinar or event, you agree to provide accurate information.

Registration may include:

  • confirmation emails

  • joining instructions

  • reminders

  • event-related communications

  • relevant follow-up resources

Unless otherwise stated, registration for a free webinar does not guarantee that the session will be recorded or that a replay will be available.

Neil Kelders may make reasonable changes to the timing, format, platform or content of an event where necessary.

If an event is cancelled or materially changed, reasonable efforts will be made to notify registered participants.

4. Online events and third-party platforms

Webinars and online sessions may be delivered through third-party platforms such as Zoom.

Your use of those platforms may also be subject to the provider’s own terms and privacy policies.

Neil Kelders is not responsible for outages, interruptions, technical failures or other issues caused by third-party platforms outside his reasonable control.

5. Free resources

Resources such as guides, worksheets, recordings, articles and downloads may be provided for personal or internal professional use.

Unless expressly stated otherwise, these resources may not be:

  • resold

  • republished

  • reproduced commercially

  • redistributed as your own material

  • altered and presented as original work

  • used to create competing commercial products

You may share a link to the original resource or registration page.

6. Intellectual property

Unless otherwise stated, all content on this website and associated webinars, resources and materials is owned by or licensed to Neil Kelders.

This includes, where applicable:

  • written content

  • webinar material

  • presentations

  • frameworks

  • guides

  • worksheets

  • videos

  • audio

  • branding

  • graphics

  • downloadable resources

You may not reproduce, distribute, modify, republish or commercially exploit this content without prior written permission.

7. Personal responsibility

Any actions you take based on information provided through this website, webinar, resource or related communication are your own responsibility.

The content is designed to support reflection, understanding and learning. It is not a substitute for individual professional advice tailored to your specific circumstances.

8. No guarantee of outcomes

While I aim to provide useful, thoughtful and practical content, no particular personal, professional, emotional, business or financial outcome is guaranteed.

Results vary depending on individual circumstances and actions.

9. Website availability

I aim to keep the website and related services available and accurate, but I do not guarantee uninterrupted access.

Pages, resources, links or services may occasionally be unavailable because of maintenance, technical issues or circumstances beyond reasonable control.

10. Third-party links

This website may contain links to third-party websites, platforms or services.

These links are provided for convenience or informational purposes.

I am not responsible for the content, availability, security, terms or privacy practices of third-party websites or services.

11. Payments

Where paid services, programmes or products are offered through this website, payments may be processed through third-party providers such as Stripe.

Any specific pricing, payment schedules, cancellation arrangements, refunds or service terms will be stated at the point of purchase or in a separate agreement where applicable.

Paid coaching, consultancy, workshops and organisational services may be subject to additional terms agreed directly with the client.

12. Cancellations and changes

For free webinars and events, Neil Kelders reserves the right to reschedule, modify or cancel an event where reasonably necessary.

Where a paid service is involved, the cancellation and refund terms applicable to that service will be stated separately at the point of purchase or in the relevant client agreement.

13. Acceptable use

You agree not to use this website or its services:

  • for unlawful purposes

  • to interfere with website security or operation

  • to attempt unauthorised access to systems or data

  • to submit false, misleading or malicious information

  • to misuse or unlawfully reproduce protected content

14. Limitation of liability

To the extent permitted by law, Neil Kelders will not be liable for indirect, incidental or consequential loss arising from the use of this website, attendance at a webinar, reliance on general educational content, or use of third-party services.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

15. Privacy

Your use of this website and related services is also subject to the Privacy Policy.

You can view the Privacy Policy at:

https://events.neilkelders.com/privacy-policy

16. Changes to these Terms

These Terms & Conditions may be updated from time to time to reflect changes in services, technology, business practices or legal requirements.

The current version will be published on this page with the date of the latest update.

17. Governing law

These Terms & Conditions are governed by the laws of Ireland.

Any dispute arising from these Terms will be subject to the jurisdiction of the Irish courts, subject to any mandatory consumer rights that may apply.

18. Contact

For general enquiries:

Neil Kelders
[email protected]

For privacy-related enquiries:

[email protected]