Last updated: 15 October 2026
This Privacy Policy explains how Neil Kelders collects, uses, stores and protects personal information when you visit my websites, register for webinars or events, download resources, contact me, make an enquiry, purchase services or otherwise interact with my business.
I am committed to handling personal information fairly, lawfully and transparently.
This website and related services are operated by:
Neil Kelders
Sole Trader
Ireland
For privacy-related enquiries, you can contact:
For the purposes of applicable data protection law, I am the data controller in relation to personal information I collect and use.
Depending on how you interact with me, I may collect information including:
your name
email address
telephone number, where provided
organisation, job title or professional role
information you provide through registration forms, enquiry forms or questionnaires
information you provide when communicating with me by email or other means
webinar or event registration information
purchase and transaction information
information relating to coaching, workshop or consultancy enquiries
website activity, including page visits, form submissions and opt-ins
technical information such as IP address, browser type, device information and similar website usage information where collected by the systems I use
Please avoid submitting unnecessary sensitive personal information through general website contact forms.
I may collect personal information when you:
register for a webinar, workshop or event
subscribe to receive emails or resources
complete a form on my website
contact me directly
enquire about coaching, speaking, training or consultancy services
purchase a product or service
participate in a webinar, event or programme
interact with my website
Some technical and usage information may also be collected automatically through the website technology and tracking tools used to operate the site.
I may use your personal information to:
process webinar, event or programme registrations
send confirmation emails, joining information, reminders and relevant follow-up communications
respond to enquiries
provide requested services or resources
manage coaching, speaking, training and consultancy enquiries
administer purchases and payments
communicate with clients and prospective clients
improve my website, events, communications and services
understand how people interact with my website and forms
maintain appropriate business and financial records
comply with legal and regulatory obligations
protect the security and integrity of my business and systems
Depending on the circumstances, I may rely on one or more of the following lawful bases under data protection law:
Consent
Where you have actively chosen to receive certain communications or agreed to particular processing.
Contract
Where processing is necessary to provide a service you have requested or to take steps before entering into a contract.
Legitimate interests
Where processing is reasonably necessary for the operation, administration and development of my business, provided those interests do not override your rights and freedoms.
These interests may include responding to enquiries, managing events, improving services, maintaining records and communicating with existing contacts about closely related services.
Legal obligation
Where I am required to process or retain information to comply with applicable law, tax, accounting or regulatory requirements.
The DPC requires organisations to explain both the purpose and lawful basis of processing, including the relevant legitimate interest where that basis is relied upon. Homepage | Data Protection Commission
If you register for a webinar or event, I may send you communications directly connected with that registration, including:
confirmation emails
event access information
reminders
relevant follow-up resources
information directly related to the webinar or event
Where required, separate consent will be sought for broader marketing communications.
You can unsubscribe from marketing emails at any time using the unsubscribe link contained in those emails or by contacting:
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
I use trusted third-party service providers to operate parts of my business.
These may include:
Content Creator Machine
Used for website pages, forms, contact management, email automation and website activity tracking.
Zoom
Used to deliver webinars, meetings and online sessions.
Stripe
Used to process payments. Payment card information is processed by Stripe rather than being stored directly by me.
Titan Email
Used for business email communications.
Google services
May be used for functions such as email, calendar scheduling, document management and related business administration.
These service providers may process personal information on my behalf or as independent controllers depending on the service involved.
I do not sell personal information to advertisers or other third parties.
My website uses technology provided through Content Creator Machine that may record activities such as:
page views
form submissions
opt-ins
website interactions
The website may also use cookies or similar technologies that are necessary for the operation, security and functionality of the site.
If additional non-essential analytics, advertising or tracking technologies are introduced in future, this Privacy Policy and any required cookie-consent mechanism will be updated accordingly.
The Irish Data Protection Commission states that users should receive clear information before non-essential cookies or tracking technologies are set, and that consent may be required depending on the technology used. Homepage | Data Protection Commission
Some of the service providers I use may process or store information outside Ireland or the European Economic Area.
Where personal information is transferred internationally, I rely on appropriate safeguards provided under applicable data protection law, where required.
These may include adequacy decisions, contractual safeguards or other legally recognised transfer mechanisms.
I retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, tax and business record requirements.
Retention periods may vary depending on the type of information and the reason it is held.
For example:
webinar and event registration records may be kept for as long as reasonably necessary to manage the event and related communications
enquiry information may be retained where there is a legitimate business reason to retain a record of the interaction
financial and transaction records may be retained for the period required by applicable tax and accounting law
marketing information may be retained until you unsubscribe, withdraw consent or otherwise request that processing stop, subject to legal requirements
The DPC expects privacy notices to explain the retention period or, where an exact period cannot be stated, the criteria used to determine it. Homepage | Data Protection Commission
Depending on the circumstances and applicable law, you may have the right to:
request access to your personal information
request correction of inaccurate or incomplete information
request deletion of your personal information
request restriction of processing
object to certain processing
request transfer of your information where applicable
withdraw consent where processing is based on consent
raise a complaint with a data protection supervisory authority
These rights are subject to certain legal conditions and exemptions. Homepage | Data Protection Commission
To exercise your rights, contact:
I may need to verify your identity before responding to certain requests.
If you have concerns about how your personal information has been handled, please contact me first at:
You also have the right to complain to the relevant data protection supervisory authority.
In Ireland, this is the:
Data Protection Commission
You can find further information at the Data Protection Commission website.
I take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
My website may contain links to third-party websites or services.
I am not responsible for the privacy practices, security or content of those third-party websites. You should review their privacy information separately.
My general website and webinar services are not intended to collect personal information directly from children without appropriate involvement or consent from a parent, guardian or other responsible adult where required.
If I become aware that personal information relating to a child has been collected inappropriately, I will take reasonable steps to address this.
I may update this Privacy Policy from time to time to reflect changes in my services, technology, legal obligations or data-processing practices.
The current version will be published on this page with the date of the latest update.
For any questions about this Privacy Policy or how your personal information is handled, contact:
Neil Kelders
[email protected]